While Nimbl securely connects to nearly 15,000 financial institutions, some financial institutions have not made connections available to Nimbl. In addition, ongoing changes or requirements made by some financial institutions could affect the ability to link your accounts to Nimbl.
While we understand how important timely transaction data are to you, the timing of transactions is dependent on how often your financial institution updates the data and makes it available to Nimbl. Some institutions do not support pending transactions, so you might not see certain recent transactions in your Nimbl account until later.
If you are experiencing delays more than 24 hours, you may do one of two things below:
- Manually sync your account (click Here for the steps).
- Reconnect your account by navigating to Profile > Accounts if your password for the institution has changed or you receive any reauthentication questions.
Multifactor authentication (MFA)
Many financial institutions require MFA in order to allow or refresh a connection. It is one of the security measures for protection of your account. This form of authentication typically requires you to answer one or more questions within a certain timeframe. MFA could be in many methods, including text, emails, security question(s), picture verification and one-time passcode (OTP). This requirement and its method to verify are solely controlled by the institution and cannot be changed by Nimbl.
Financial Management Tool Access
Some financial institutions will require users to give permission to allow third-party financial management tools such as Nimbl to access your account information. Because each institution may be different in their requirement, it is advised that you work with your financial institution(s) directly to change the setting in order to connect all your accounts successfully.